This position is only available to residents of the EU/EEA region. If you are located outside of the EU/EEA region, please view our other positions

ABOUT DIRES HOSTING

Dires Hosting is a leading game and web server host in Europe, catering to a diverse clientele of over 3800 satisfied customers. With a strong presence in the gaming community, we offer an extensive range of supported games and a commitment to providing top-notch service.

Based in Europe, Dires Hosting values its close-knit community and strives to create an environment that fosters innovation and enthusiasm among our dedicated team. We believe in cultivating a workplace that encourages collaboration, where friendships are formed and nurtured. To achieve this, we organise regular gaming events and offer flexible working hours, along with a growing list of benefits.

If you are a highly motivated, talented, and passionate individual, we want to invest in your career and provide you with exciting opportunities. Join our team today and be a part of our mission to deliver exceptional hosting services. Take the first step towards a rewarding career with us by applying through the link:diresnode.com/jobs

ABOUT THE ROLE

As a Technical Support Agent at Dires Hosting, your role is to provide efficient assistance to clients facing technical issues through live chat and Discord ticket system. You'll be the frontline support, ensuring prompt and effective resolution of problems, maintaining high customer satisfaction standards.

POSITION REQUIREMENTS

• Strong written English skills
• Solid understanding of Python and JavaScript fundamentals
• Familiarity with the Pterodactyl panel environment

DESIRABLE TRAITS

• Proven track record of collaborating effectively in cross-functional teams
• Exceptional problem-solving and critical-thinking abilities
• Previous hands-on experience in customer support or related fields
• Demonstrated initiative and a proactive approach to overcoming challenges
• Outstanding communication and interpersonal skills

WHY WORK WITH DIRES?

• Access to comprehensive staff benefits, including complimentary access to our servers
• A relaxed and friendly environment
• Enjoy the flexibility of remote work with the option of adjustable working hours

ADDITIONAL INFORMATION

• Submission of CV and cover letter is required, and both must be in English
• Interviews are conducted remotely, utilising the Slack platform for seamless communication

INCLUSION AND DIVERSETY

At Dires Hosting, we are dedicated to cultivating an inclusive workplace where every team member feels secure and valued, irrespective of race, color, age, gender (including gender identity and pregnancy), sexual orientation, national origin, citizenship, marital status, religion, disability, neurodiversity, or veteran status. Our commitment extends to fostering a diverse and respectful environment that celebrates the unique contributions of each individual.

Unavailable

This position is only available to residents of the EU/EEA region, United Kingdom & United States.

ABOUT DIRES HOSTING

Dires Hosting is a leading game and web server host in Europe, catering to a diverse clientele of over 3800 satisfied customers. With a strong presence in the gaming community, we offer an extensive range of supported games and a commitment to providing top-notch service.

Based in Europe, Dires Hosting values its close-knit community and strives to create an environment that fosters innovation and enthusiasm among our dedicated team. We believe in cultivating a workplace that encourages collaboration, where friendships are formed and nurtured. To achieve this, we organise regular gaming events and offer flexible working hours, along with a growing list of benefits.

If you are a highly motivated, talented, and passionate individual, we want to invest in your career and provide you with exciting opportunities. Join our team today and be a part of our mission to deliver exceptional hosting services. Take the first step towards a rewarding career with us by applying through the link:diresnode.com/jobs

ABOUT THE ROLE

As a Salesperson at Dires Hosting, you'll be at the forefront of our business, driving sales growth in the competitive web hosting industry. Your main responsibilities include identifying and acquiring new clients, nurturing existing relationships, and surpassing sales targets. This role offers an exciting opportunity to showcase your passion for technology, excel in a fast-paced environment, and contribute to our company's success. Join us and be part of a dynamic team committed to delivering exceptional hosting solutions to our clients.

POSITION REQUIREMENTS

• Proven experience in sales, preferably in a related industry
• Excellent communication and interpersonal skills
• Familiarity with sales techniques and strategies

DESIRABLE TRAITS

• Proven track record of collaborating effectively in cross-functional teams
• Aptitude for thinking outside the box to develop innovative sales approaches and solutions
• Ability to adjust strategies and tactics based on changing market conditions and customer feedback

WHY WORK WITH DIRES?

• Access to comprehensive staff benefits, including complimentary access to our servers
• A relaxed and friendly environment
• Enjoy the flexibility of remote work with the option of adjustable working hours

ADDITIONAL INFORMATION

• Submission of CV and cover letter is optional, and both must be in English

INCLUSION AND DIVERSETY

At Dires Hosting, we are dedicated to cultivating an inclusive workplace where every team member feels secure and valued, irrespective of race, color, age, gender (including gender identity and pregnancy), sexual orientation, national origin, citizenship, marital status, religion, disability, neurodiversity, or veteran status. Our commitment extends to fostering a diverse and respectful environment that celebrates the unique contributions of each individual.

Apply